Last Updated: March 16, 2026

This Privacy Policy describes how The Shop Forward (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from TheShopForward.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and interaction with our Site.

Device Information

We may collect information such as:

• Web browser type

• IP address

• Time zone

• Device identifiers

• Pages viewed on our Site

• How you interact with the Site

• Cookies and similar tracking technologies

This information helps us improve the Site and provide a better user experience.

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name

• Billing address

• Shipping address

• Payment information (such as credit card or payment method details)

• Email address

• Phone number

We refer to this information as Order Information.

Payment information is processed securely by our payment processors and is not stored directly on our servers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Provide order confirmations and shipping notifications

• Communicate with you about purchases

• Screen orders for potential fraud

• Improve and optimize our website

• Send marketing communications if you have opted in

• Respond to customer service inquiries

We may also use your information to personalize your experience on our Site.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties that help us operate our business and provide our services.

These may include:

• Shopify – our e-commerce platform

• Payment processors – to securely process payments

• Shipping carriers – to deliver orders

• Email service providers – to send communications

• Analytics providers – such as Google Analytics

These providers only receive the information necessary to perform their services.

We may also share information if required by law or to protect our legal rights.

4. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

This may include advertising through platforms such as:

• Google

• Facebook / Instagram

• Other digital advertising networks

You can opt out of targeted advertising through your browser settings or by visiting relevant advertising preference tools.

5. Cookies

Our Site uses cookies and similar technologies to improve user experience and analyze site performance.

Cookies may be used to:

• remember user preferences

• track website usage

• improve marketing effectiveness

Most web browsers automatically accept cookies, but you may choose to disable cookies through your browser settings.

Please note that disabling cookies may affect the functionality of certain parts of the Site.

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Request access to the personal information we collect about you

• Request deletion of your personal information

• Request correction of inaccurate personal information

• Request information about how your data is used and shared

You may exercise these rights by contacting us using the information provided below.

We will not discriminate against you for exercising your privacy rights.

8. Do Not Track

Please note that we do not alter our Site’s data collection practices when we see a “Do Not Track” signal from your browser.

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For more information about our privacy practices, or if you have questions or requests regarding your personal data, please contact us:

Email: support@TheShopForward.com
Business Name: The Shop Forward DBA Kona Joy Inc
Website: TheShopForward.com